The annual call totals are tabulated, and BuySelf Realty answered 97% of callers with a live person in 2010. BuySelf Realty is the flat fee broker who answers their phone, unlike others who force everyone to use voicemail. The BuySelf Realty team goal is that only 1 in 20 callers will go to voicemail, that 19 of 20 will be answered live. For 2010 the performance was that 32 out of every 33 calls was answered with a live person.
